Delivery and Pickup
Choosing the right doors is just the beginning - equally important is efficient delivery and professional installation. DOMAR, with over 30 years of experience in the Warsaw market, offers comprehensive logistics services tailored to the needs of each customer. Whether you choose interior doors or exterior doors from renowned brands such as Porta, Gerda, DRE or [Polskone](/pl/polskone), we ensure safe transport and timely delivery in Warsaw and surrounding areas.
Door delivery options in Warsaw
Courier delivery - fast and secure
Our standard door delivery covers the entire Warsaw area and neighboring municipalities. We cooperate with specialized transport companies that have experience in transporting delicate building elements.
Courier delivery parameters:
- Execution time: 2-5 business days from order confirmation
- Delivery hours: 8:00-16:00 (possibility to arrange other hours)
- Notification: SMS/phone 1 day before delivery
- Insurance: full coverage of goods value
- Cost: determined individually (depending on location and size)
Each shipment is secured with professional factory packaging, and doors with glazing receive additional protection. All products are covered by comprehensive insurance during transport.
Personal collection from warehouse - economical option
Personal collection is an economical option for customers with appropriate transport. Our warehouse in Warsaw is available for individual customers and companies from Monday to Friday from 8:00-16:00.
Advantages of personal collection:
- No transport costs
- Possibility of thorough goods inspection before collection
- Flexible collection hours after prior arrangement
- Loading assistance by our staff
- Possibility of collection on the day of order fulfillment
Requirements for personal collection:
- Prior appointment (min. 24h)
- Identity document
- Order confirmation or invoice
- Appropriate vehicle (especially for exterior doors in standard dimensions)
Specialist transport for large orders
For orders including complete building equipment or larger quantities of doors, we offer specialist transport:
- Vehicles with loading lift
- Possibility of delivery to upper floors
- Team of experienced workers
- Flexible delivery dates (including weekends)
- Individual quotes for large orders
Order fulfillment times for doors
Doors from stock - available immediately
Products available in our warehouse can be sent or collected the next business day after placing an order. We maintain a constant supply of the most popular models in standard dimensions.
Warehouse availability includes:
- Basic Porta door models in sizes 60, 70, 80, 90 cm
- Selected DRE doors in popular colors
- Gerda exterior doors in standard dimensions
- Door accessories and hardware (handles, hinges, locks)
- Adjustable frames and finishing strips
Made-to-order doors - precise execution
Products made to order require longer execution time due to individual preparation:
| Door type | Execution time | Notes |
| --- | --- | --- |
| Standard interior doors | 7-14 days | Popular sizes 60-90 cm, basic colors |
| Non-standard interior doors | 14-21 days | Sizes above 90 cm, special colors |
| Standard exterior doors | 14-28 days | Standard dimensions |
| Anti-burglary exterior doors | 21-35 days | Anti-burglary certificates, reinforcements |
| Doors with glazing | +7 days | Additional time for tempered glass |
Factors affecting delivery times
Delivery times may be extended due to:
- Seasonality (March-May and September-November = higher orders)
- Non-standard dimensions above standard sizes
- Non-standard colors
- Additional certificates (fire-rated)
- Producer issues or material delivery delays
- Holidays and days off
Delivery area - Warsaw and surroundings
Warsaw - all districts
We deliver throughout Warsaw. Our couriers are well familiar with the specifics of individual districts.
Districts covered by standard delivery:
- City Center, Wola, Ochota - delivery within 2-3 days
- Mokotów, Ursynów, Wilanów - standard timeframes
- Żoliborz, Bielany, Bemowo - regular delivery routes
- Targówek, Białołęka, Rembertów - delivery 3-4 days
- Praga-North, Praga-South - daily deliveries
- Włochy, Ursus - standard timeframes
Warsaw surroundings - extended range
Door transport is also available to towns in the Warsaw area with additional transport fees:
Municipalities with regular delivery:
- Piaseczno, Konstancin-Jeziorna - 2x per week
- Łomianki, Izabelin - deliveries Tuesday/Thursday
- Legionowo, Jabłonna - regular routes
- Marki, Kobyłka - deliveries Wednesday/Friday
- Józefów, Otwock - 2x per week
- Pruszków, Piastów - daily
Additional delivery fees:
- Determined individually depending on distance
Order placement process with delivery
Step 1: Consultation and product selection
Our advisors will help you select the appropriate model, taking into account all technical and aesthetic requirements:
- Measurement of door opening dimensions (width, height, wall depth)
- Determination of safety requirements
- Selection of architectural style to match the interior
- Budget establishment and color preferences
- Selection of hardware and additional accessories
Step 2: Measurement and technical quote
For exterior doors we offer:
- On-site measurement in Warsaw
- Technical consultation considering thermal insulation
- Quote including installation and adjustment
- Selection of appropriate anti-burglary hardware
- Advice on additional security measures
Step 3: Order confirmation
After establishing all technical and financial details:
- We issue a proforma invoice with detailed specifications
- We establish execution timeframe considering availability
- We select the optimal delivery method
- We plan possible installation by our team
- We determine payment schedule
Step 4: Execution and delivery
Standard delivery process:
- Goods preparation in warehouse with quality control
- Professional packaging with damage protection
- SMS/phone notification 24h before delivery
- Transport with insurance and GPS tracking
- Goods receipt by customer with delivery protocol
Preparation for door delivery
Technical requirements of delivery location
Before delivery make sure that:
- Access road allows delivery vehicle entry
- Stairwell has appropriate width
- Elevator (if needed) is functional and has appropriate dimensions
- Storage area is dry and secure
- Access to apartment/house is possible during 8:00-16:00 hours
Goods inspection upon receipt
Mandatory actions upon receipt:
- Check order completeness according to invoice
- Visual inspection for mechanical damage
- Verification of dimensions and technical specifications
- Check of accessories and hardware
- Signing of receipt protocol with any remarks
In case of damage:
- Do not sign receipt protocol without reservations
- Take photos of damage
- Contact us within 24h
- Keep original packaging
Door storage before installation
Proper storage rules:
- Dry room with 45-60% humidity
- Stable temperature 15-25°C
- Storage in vertical position with support
- Protection against mechanical damage
- Avoid direct sunlight and heat sources
- Room ventilation without drafts
Delivery costs and payment methods
Standard delivery price list
Delivery costs are determined individually depending on:
- Delivery location
- Shipment size and weight
- Execution timeframe
- Additional services (e.g., delivery to upper floor)
Free delivery - attractive thresholds
We offer free delivery with orders of appropriate value:
- Within Warsaw
- In surrounding area
- For regular customers and companies (individual arrangements)
- When purchasing complete door set with installation
Payment methods - maximum flexibility
Available payment options:
- Traditional bank transfer with discount (prepayment)
- Payment upon collection (cash/card/BLIK)
- Deferred payment (for companies with contract)
- Leasing and financing (selected products)
- Installment payment (cooperation with banks)
Door installation - professional service
DOMAR installation team
In addition to delivery, we offer professional installation by an experienced team:
Our installation services:
- Removal of old doors with disposal
- Opening preparation (chiseling, leveling)
- Frame installation with vertical and horizontal adjustment
- Door leaf installation with precise adjustment
- Hardware installation and functionality testing
- Sealing and finishing
- Post-installation cleanup
Installation timeframes and costs
We can perform installation:
- On delivery day (for simple cases)
- 1-2 days after delivery (standard)
- On agreed date (for larger projects)
Additional installation services:
- Chiseling openings in walls
- Aluminum threshold installation
- Adjustment after warranty period
Detailed information about installation of various door types can be found in our article about [DOMAR interior doors](/pl/posts/drzwi-wewnetrzne-domar).
Claims and returns - reliable service
Claims procedure
In case of problems with delivered goods, we apply a transparent procedure:
- Immediate notification - maximum within 24h from delivery
- Photo documentation - high-resolution photos of damage
- Contact with customer service - phone or email
- Technician visit - assessment within 48h
- Repair or replacement - according to warranty conditions
Return and exchange conditions
Return possible in case of:
- Damage during transport (carrier's fault)
- Non-compliance with order (our responsibility)
- Factory defects (manufacturer warranty)
- Customer withdrawal (within 14 days, according to consumer law)
Return conditions for individual customers:
- Product in undamaged condition
- Original packaging
- No signs of installation
- Transport costs refunded on our part
Cooperation with construction companies
Special conditions for professionals
For construction companies, developers and architects, we offer preferential conditions:
Benefits for companies:
- Volume discounts from first order
- Extended payment terms
- Priority delivery dates
- Dedicated customer manager
- Possibility of staged deliveries according to schedule
- Technical consultations on site
Deliveries to construction sites - flexible solutions
Special services for construction sites:
- Deliveries according to construction schedule
- Temporary storage on construction site
- Partial deliveries (staged)
- Flexible delivery hours
- Large order handling
- Logistics support for development investments
Discover our solutions for investors, including [Gerda investment doors](/pl/posts/drzwi-gerda-inwestycyjne), which combine attractive price with high quality.
Seasonality and delivery planning
Peak demand periods
Spring (March-May):
- Highest demand for exterior doors
- Extended execution times by 5-10 days
- We recommend placing orders 3 weeks in advance
- Possible shortages in popular colors
Autumn (September-November):
- Intensive interior renovations and finishing
- Increased orders for interior doors
- Possible delivery delays of 3-7 days
- We recommend early order planning