DOMAR: Commitment to Ecology & Sustainable Development
Below we present the values that are important to us during the development of our company and which guide us on the Internet. And our approach to employees and, most importantly, our customers.
Care for ecology.
In such a difficult time for the earth, we believe that even the smallest actions together will have a measurable effect in saving it. We want to leave the best possible conditions for the further development of humanity for future generations. Therefore, an important element of our company's policy is special care for ecology. The products sold in our online store and in our showrooms are 95% made of natural materials that easily decompose naturally. When we acquire new contractors, we check what the production process looks like and whether the materials used are Eco-friendly. Almost all door manufacturers from whom we buy products replenish the forest infrastructure. This is compensation for the wood obtained from nature.
Quality of products and services.
We also make every effort to ensure that the products sold in our company are of the highest quality. During their selection, we verify, based on data, the probable lifespan and resistance to mechanical damage. When selling mainly doors, we try to make the investment in them last for at least several years. For us, not only the appearance is important, but the quality that we find inside. On our part, we also ensure that installations are carried out efficiently and cleanly. Our installation teams are equipped with the highest quality equipment. Employees have guidelines to maintain possible order during and after the work. We also offer the option of returning old doors or windows, which we then hand over for further recycling.
Decent working conditions.
In our opinion, the success of a company is the satisfaction of its employees. We ensure that the conditions, both in the warehouses and in the office, are safe and decent. We pay special attention to safety and providing social conditions at the highest level. Our employees are also well compensated. So that job satisfaction translates into the quality of customer service. We always settle accounts on time.
The highest quality of Internet marketing.
For several years, we have focused on promoting our websites on the Internet. This task was entrusted to the company zagalski.pl. We have established rules that are to guarantee fairness and reliability in providing information to our customers. Our strategy, which brings amazing effects in promoting websites, is to provide accurate and useful information. The interactive agency uses strategies that do not mislead our customers. We develop strategies with the heads of the agency's departments, Mr. Marcin from the internet marketing department and Mr. Michał, responsible for the programming department. We thank them here for implementing our company's innovative strategies.
Care for the quality of service.
Our customers are the most important, thanks to you, our company is developing so dynamically. That is why we approach you with the utmost care and respect. We answer every question asked. We make sure that every problem is solved as quickly and as best as possible. We feel responsible for the work entrusted to us. We always try to advise as best as possible. The satisfaction of our customers is our satisfaction. We always listen carefully to what customers have to say. We try to provide all information reliably. If you write to us, we try to respond as quickly as possible. We do not tolerate sluggishness.
Honesty and trust.
We never use manipulation techniques. We do not try to influence purchasing behavior that could have a negative impact on it. In a word, we do not rip off our customers. We respect the personal data entrusted to us. Our users, not us, are their owners. The user can change them, delete them and has our guarantee that we do not share them anywhere.
Summary: As a company with almost a quarter of a century of tradition, we attach particular importance to the values described above. We believe that thanks to them, we ensure the constant development of our company and have good prospects for the future. However, if you believe that there are areas in which we can still improve the quality of our company's service, please contact us. No comment from you will be ignored, and we will inform you of the steps to improve the quality in a return message. Thank you for taking the time to familiarize yourself with the principles that are important to us.